Sophia Teague Consulting

Sophia Teague ConsultingSophia Teague ConsultingSophia Teague Consulting

Sophia Teague Consulting

Sophia Teague ConsultingSophia Teague ConsultingSophia Teague Consulting

Fractional Chief of Staff & Business Operations

Fractional Chief of Staff & Business OperationsFractional Chief of Staff & Business OperationsFractional Chief of Staff & Business Operations

Operating leadership for scaling companies

Fractional Chief of Staff & Business Operations

Fractional Chief of Staff & Business OperationsFractional Chief of Staff & Business OperationsFractional Chief of Staff & Business Operations

Operating leadership for scaling companies

Are you looking for a senior partner to tackle key challenges and extend your impact? I help leaders turn strategy into action and drive meaningful results across their organizations with tailored, hands-on support. 

Start an Inquiry

Core Services

Fractional Chief of Staff

Fractional Chief of Staff

Fractional Chief of Staff

  • Strategic planning, prioritization, and outcome tracking
  • Lead key initiatives from strategy to delivery, including program management
  • Operating cadence (dashboards, business reviews, execution rhythms)
  • Board, leadership, and executive offsites 

Business Operations

Fractional Chief of Staff

Fractional Chief of Staff

  • Operating model design & implementation (cadence, team norms, ways of working / R&R, workflow optimization)
  • Process improvement (map processes, remove bottlenecks, and accelerate execution)
  • Tech stack evaluation, optimization, and vendor management
  • For retail & e-commerce: management of pop-ups and store launches (new store opening process, project management, store comms, store ops)

Team & Culture

GTM Strategy & Execution

GTM Strategy & Execution

  • Organizational design and hiring strategy
  • Performance frameworks and accountability models
  • Coaching and mentoring to build capability, confidence, and retention
  • Fostering cultures where people feel connected, empowered, and accountable

GTM Strategy & Execution

GTM Strategy & Execution

GTM Strategy & Execution

  • Product marketing (positioning, enablement, and cross-functional GTM coordination)
  • Voice-of-customer systems (advisory boards, feedback loops, customer events)
  • Event marketing (strategy, planning, and end-to-end execution for high-impact experiences)
  • Strategic partnerships (sourcing, structuring, and operationalizing external relationships)

Who I Work With

Supporting companies from early ideas to complex transformations across a range of industries.


Best fit tend to be: 

  • Series B or later companies with 100+ employees
  • Tech, SaaS, e-commerce, and retail or omnichannel brands
  • Key partner is a C-Suite executive or a GM running a business unit


Companies I've worked with:


HubSpot, Wayfair, Akamai, Lightspeed, Libretto, Wistia, PillarVC, 3Play Media, Voysis, WegoWise (now AppFolio)

About Me

I am an operations and strategy leader with 15+ years across tech and retail. I have launched business lines, owned P&Ls, built teams, and designed the operating models that let cross-functional teams move fast and deliver. I know what it is like to be the person responsible for the outcome, not the one advising from the side. 


Today, I partner with clients to bridge gaps, accelerate growth, and scale their teams’ impact. Whether you’re filling an interim gap or extending the leverage of your existing team, I provide flexible, high-impact support that scales with your needs. 


Based in Boston, Massachusetts, I work with teams remotely and on site. 


Career Highlights: 

  • Led strategic planning for 1K+ person P&T org at Lightspeed, guiding $150M+ in investment decisions
  • Unified acquired teams under one operating model
  • Drove AI transformation and $3M+ in annual cloud savings
  • Took Wayfair retail from zero to a core growth driver across 5 brands in under 24 months; 2x e-comm AOV, NPS +80
  • Launched Wayfair's virtual interior design marketplace: 30% net-new customers, 4x AOV
  • Built Wayfair Ads' ops and GTM engine: 40% YoY growth, scaled to EMEA

Learn more & connect with me on LinkedIn

Engagement Model

People collaborating with notebooks, laptop, and coffee on a wooden table.

Fee

  • Project-Based. Defined scope, deliverables, and timelines for outcome-driven initiatives. Starting at $10K/project. 
  • Retainer. Ongoing monthly support, embedded in your leadership team. Starting at $25K/month, 20 hrs/week. 
  • Hourly. Targeted support for a specific decision or problem. Starting at $300/hour, minimum 10 hours. 

A tidy workspace with a laptop, coffee, notebooks, and plants on a wooden desk.

How It Works

  • Send an inquiry. Tell me about your company and describe the problems you're trying to solve using the form below.
  • I review and reply within 2 business days. If it looks like a fit, I will invite you to a 30 minute intro call. If it does not, I will say so and, where I can, point you to someone better suited. 
  • Scoped proposal. After the call, I'll share a written statement of work including goals, deliverables, timeline, and fee. 
  • Start. We'll align on a start date and kick off our work together. 

Contact

I work with a limited number of clients at a time. Share a few details below and I will reply within 2 business days with next steps:

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